Liveaboards in the Aggressor fleet are individually
owned but are marketed under the banner of
the Aggressor franchise. They have to meet the
criteria the Aggressor organization sets, but sometimes
local owners cut corners or don't reinvest in
their vessel's maintenance.
In 2017, the Mexican-owned M/Y Cassiopeia became the Socorro Aggressor. In 2019, we received
our first questionable report.
"The boat was fairly shabby. As my first Aggressor experience, I didn't know what to think, but other
more experienced travelers told me it was not up to
the usual Aggressor standards." In 2020, it stopped
running due to the pandemic.
During the last week of November, alarm bells
rang. Subscriber Jeff Moore (Sahuarita, AZ) reported
that the vessel "is in dire need of some TLC,
with rust visible and some wooden flooring desperately
needing replacement. Typically, there were
air conditioning problems, and, initially, a strong
smell of varnish . . . . There was no record of nitrox
delivered, nor were divers' max depth and dive
time logged . . . . there was no safety briefing on
emergency exits, protocols in case of fire, or muster
area. Worse, several fire alarms, smoke detectors,
and fire extinguishers were said to be not in working
order." He also reported watching the divemasters
smell the air from the tanks and then empty
them due to bad fills."
Larry Speaker, Aggressor Vice President of
Operations, had visited the boat three weeks before
that departure and said it had been "shut down for
several months and undergoing heavy repairs such
as replacing hull plating and most of the interior
plumbing lines. We were assured that they would
be ready."
But it wasn't. And the following week, dive guide
Jorge Maldonado became sick underwater from
the air in his tank. He was evacuated to the Ranger
Stations on Socorro for treatment and later hospitalized
in Cabo, with lingering effects. The guests
insisted on the boat returning to Cabo.
Aggressor passengers on the November voyage
organized themselves and sent a joint letter to the
Aggressor Headquarters, detailing their serious
complaints. On December 10, Speaker answered,
saying that immediately upon receiving the reports
from that trip, they had reached out to the Socorro
Aggressor and "Key safety concerns that were immediately
corrected are:
Additional smoke detectors were purchased
and installed
Glass was replaced in the main entrance door
Additional fire extinguishers were purchased
An additional K-type kitchen fire extinguisher
was also purchased
Safety briefings were identified and reviewed
with the staff
"The yacht would not have been permitted
to begin the next trip until key safety items were
resolved. The yacht shared photos and videos with
us to document that work."
However, three days later, December 13, Wayne
Brown, Owner and CEO of Aggressor Adventures,
posted this on the Aggressor Addicts Facebook
page:
"The Socorro Aggressor license has been immediately
terminated due to non-compliance with our
standard operating procedure. Anyone who has a
current trip should have been already contacted
by Aggressor Adventures or their travel agent for a
choice of a full refund or a voucher. All new vouchers
and existing vouchers for the Socorro Aggressor will now be valid towards any Aggressor location
worldwide."
Cantamar Liveaboards, a Mexican corporation
that owns and operates the MY Cassiopeia responded quickly, trying to shift the blame to the
Aggressor Fleet, but admitting they couldn't meet
Aggressor standards.
"Effective immediately, the ship formerly known
as Socorro Aggressor will recover its original name,
M/Y Cassiopeia, and it is programmed to resume
trips to Socorro Island and Revillagigedo beginning
from December 18, 2022, as trip demand resumes.
"This was a hard decision but a necessary one.
The weakening of the U.S. Dollar, rising fuel
prices, the cancellation of Guadalupe island trips,
and other factors created a perfect storm for us not
being able to comply with Aggressor's SOP.
"M/Y Cassiopeia is a full-service liveaboard ship
that complies with all Federal, State, and Local
laws, along with National Park, Safety, Navigation,
and Health certificates and that has received full
hull overhaul in July 2022 and it is in good working
condition, ready to sail as soon as this week."
Sure.
Takeaways:
First, Aggressor has many great boats, but we get
continuing reader complaints about some and it
seems that Headquarters is slow to respond. Before
signing up for any Aggressor trip, research it in
reader reports and articles at www.undercurrent.org
Secondly, the MY Cassiopeia is not a boat you
want to travel on. Anywhere. For this craft, complying
with Mexican laws doesn't mean much.