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Dive Review of Dive Damai in

Dive Damai: "The Trip We Could Not Take", Sep, 2015,

by Rickie Sterne/Chris Button, AR, US (Sr. Contributor Sr. Contributor 24 reports with 8 Helpful votes). Report 8354 has 2 Helpful votes.

No photos available at this time

Ratings and Overall Comments 1 (worst) - 5 (best):

Accommodations N/A Food N/A
Service and Attitude N/A Environmental Sensitivity N/A
Dive Operation N/A Shore Diving N/A
Snorkeling N/A
Value for $$ N/A
Beginners 3 stars
Advanced 3 stars
Comments The Trip We Could Not Take

We divers are quick to complain about service we perceive as substandard, but we are not always as prompt to praise service that
goes beyond the necessary. We returned home from our spring dive trip to learn that Rickie was not just exhausted from extensive diving; he has metastatic cancer and renal failure. Obviously, we would not be making a three-week liveaboard trip in Indonesia next October as planned. Reeling under the emotional impact of the diagnosis and very busy with medical appointments and information gathering, I contacted Kimberly Larson, our travel agent at Reef and Rainforest. Kim did all the cancellations herself and made a new invoice for me of all the charges which were nonrefundabe. That invoice was very helpful in filing a claim for trip cancellation with our travel insurer, TravelGuard. TravelGuard paid our claim in full and promptly. Without Kim's help, I would not have been able to make the necessary cancellations, let alone file an insurance claim. We felt that we received excellent service from Reef and Rainforest. How many travel agents would be as helpful in cancelling a trip as in booking a trip?
Rickie's cancer treatment is going well, so we are still perusing Undercurrent to find a good destination for possible rehab diving.

Websites Dive Damai   

Reporter and Travel

Dive Experience Over 1000 dives
Where else diving around the Caribbean, GBR, Micronesia, Fiji, Sea of Cortez, other areas of INdonesia
Closest Airport Getting There

Dive Conditions

Weather Seas
Water Temp -°F / -°C Wetsuit Thickness
Water Visibility - Ft/ - M

Dive Policy

Dive own profile ?
Enforced diving restrictions [Unspecified]
Liveaboard? yes Nitrox Available? N/A

What I Saw

Sharks None Mantas None
Dolphins None Whale Sharks None
Turtles None Whales None
Corals N/A Tropical Fish N/A
Small Critters N/A Large Fish N/A
Large Pelagics N/A

Underwater Photography 1 (worst) - 5 (best):

Subject Matter N/A Boat Facilities N/A
Overall rating for UWP's N/A Shore Facilities N/A
UW Photo Comments [None]
Was this report helpful to you?
Report currently has 2 Helpful votes

Subscriber's Comments

By Alison Jones in GA, US at Sep 15, 2015 22:29 EST  
Thanks for sharing, and best of luck to Rickie!
By MICHAEL ZAGACHIN in MA, US at Sep 17, 2015 21:56 EST  
Wishing Rickie quick recovery and plenty of dives in the nearest future.
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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