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Dive Review of Aqua Safari/Cozumel Palace in
Cozumel and the Mexican Yucatan/Cozumel

Aqua Safari/Cozumel Palace, Oct, 2013,

by Frank Nelson, PA, US (Sr. Reviewer Sr. Reviewer 7 reports with 2 Helpful votes). Report 7204.

No photos available at this time

Ratings and Overall Comments 1 (worst) - 5 (best):

Accommodations 5 stars Food 5 stars
Service and Attitude 5 stars Environmental Sensitivity 5 stars
Dive Operation 5 stars Shore Diving N/A
Snorkeling N/A
Value for $$ 3 stars
Beginners 4 stars
Advanced 5 stars
Comments This was the former Plaza Las Glorias and was taken over by the Palace Resorts. Everything done is first class. When registering at the front desk they appear with cold cloths and a tropical drink to welcome you. They are eager to know your name and any special events-dates. My wife's birthday was 2 days before we arrived and the afternoon after we arrived there was a knock on the door and room service was there with a chocolate cake with giant chocolate ribbon and Happy Birthday written in chocolate on the plate. Pretty impressive. Since this was an all inclusive nothing was off limits. The wait staff knew our names and went out of their way to serve us even if we were at the other end of the resort from where they were stationed. Francisco(pool area) was unbelievable with his service. He knew I was diving and everyday when the dive boat pulled up to the dock he was there to greet me and offer me a drink, either alcohol or non alcohol. He waited on my wife while I was gone for the 61/2 hour trips. Unbelievable. For breakfast and lunch (buffets)there was another Francisco who served us. Very professional and personable. We could not carry our plates back to the table because Francisco was always there to take them from us while we walked back to be seated. The rooms were spotless and had a hot tub, which we didn't use.
The diving was very good. The usual Caribbean fish and a few lionfish that the DM caught and fed to other reef fish. My biggest 2 gripes are that there was no facility to hang up your dive gear to let dry for the next day. I hauled it to my room everyday. The other gripe is the distance to the sites. It was anywhere between 60-90 minutes. Aqua Safari would do pick ups at other resorts. They were very eco friendly making sure no one touched the corals or played with the marine life.
They have a $1500 resort credit going on now that can be used for almost anything but they try to push you to go to their other resorts to listen to a sales spill to buy and become members and get discounts on stays. A lot of people went and bought but my time is worth more especially for diving. Night diving on Paradise reef(15 minutes away) is well worth the effort. I got tired of taking pictures of octopi, crabs, eels, toadfish, etc. Well worth the trip.
Websites Aqua Safari   

Reporter and Travel

Dive Experience Over 1000 dives
Where else diving All over the East coast, Aruba, Bonaire, Curacao, Bahamas, Riviera Maya, Truk, Palau, Ponpae, Red Sea, Nova Scotia, Caymans, England,
Closest Airport Getting There

Dive Conditions

Weather sunny, dry Seas calm, currents
Water Temp 82-85°F / 28-29°C Wetsuit Thickness
Water Visibility 50-150 Ft/ 15-46 M

Dive Policy

Dive own profile no
Enforced diving restrictions Let DM know when you get to 1000psi and head on up for safety stop at 700psi. Tried to keep divers above 95 ft unless doing dives at Punta Sur
Liveaboard? no Nitrox Available? N/A

What I Saw

Sharks Lots Mantas None
Dolphins None Whale Sharks None
Turtles > 2 Whales None
Corals 5 stars Tropical Fish 5 stars
Small Critters 5 stars Large Fish 4 stars
Large Pelagics 3 stars

Underwater Photography 1 (worst) - 5 (best):

Subject Matter 4 stars Boat Facilities 4 stars
Overall rating for UWP's 3 stars Shore Facilities 2 stars
UW Photo Comments Dive staff would hand you your camera after entry and take it from you upon surfacing. There was a 10 gallon fresh water container they would put your camera in until you were ready for it. They seemed pretty knowledgeable about handling any kind of setup.
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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