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March 2018    Download the Entire Issue (PDF) Vol. 33, No. 3   RSS Feed for Undercurrent Issues
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Liveaboard Trip Canceled 24 Hours before Departure

and it’s a struggle to get fair compensation

from the March, 2018 issue of Undercurrent   Subscribe Now

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Erica Watson (Chicago, IL) won a trip aboard the Oman Aggressor at a drawing at the Aggressor booth at Our World Underwater in February 2017. While her voucher was good for a year, the liveaboard's maiden voyage wasn't until late November 2017, so she had a narrow window of opportunity.

She signed up for a December trip and flew 20 hours to Oman. After settling into her hotel room, she received an unexpected call. The next day's departure and the entire cruise was canceled, because, she was told, a group due to board had canceled, and it was now too expensive to take the boat out for just two people.

She was shocked. Who wouldn't be? The best the Aggressor could do was let her stay on the boat in the harbor and take day dive trips with a local operation. She turned that offer down because "I didn't really want to stay on a boat in a marina on Christmas." So, they offered to extend her voucher, and she could return another time. "There was one other person who was to be on the boat, and he was given a refund and offered a half-price voucher for the same trip at a later date (the same incentive that is being offered in many emails I currently get). My best guess is there was no group, and somehow they forgot to tell us until we were there or on our way. [That the Aggressor was offering half-off trips on the Oman Aggressor in January implies they're having trouble filling the boat.]...

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