Tag: customer service

Nightmares of the Scuba Police

Diving used to be a fairly laid-back and non-confrontational leisure activity. In fact, in the early days most divers were generally considered to have a few screws loose but that was part of the appeal. The idea that diving was…

Great Minds Think Alike

The response to my recent Undercurrent blog posting (about stupid rules) from so many readers left me chuckling at their own experiences with nit-picking nonsensical rules enforced by  the “village idiots” that somehow end up as divemasters or instructors. I’ve…