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Dive Review of Deep Blue Utila Resort in

April, 2009, an Instant Reader Report by Deb , ME, USA
Reviewer   (3 reports)
Report Number 4808
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Reporter and Travel
Dive Experience
251-500 dives
Where else diving
Bonaire, Aruba, Belize, Roatan, Grand Cayman, Cayman Brac, Little Cayman,
St. Croix, Key West, Bahamas, Bermuda
Closest Airport
Getting There


Dive Conditions

choppy, currents  
Water Temp
79   to 82    Fahrenheit  
Wetsuit Thickness
Water Visibility
50   to 75    Feet  
Dive Policy
Dive own profile
Enforced diving restrictions  
It was pretty loose. Suggested depths, but dive own profile.  Could follow
dive master or not.  
Nitrox Available?
What I saw
Whale Sharks
1 or 2 
Ratings 1 (worst)- 5 (best):
  4 stars
Tropical Fish
2 stars  
Small Critters
  3 stars
Large Fish
2 stars  
Large Pelagics
  1 stars
Underwater Photography  1 (worst)- 5 (best):
Subject Matter
2 stars  
Boat Facilities
2 stars
Overall rating for UWP's  
2 stars  
Shore Facilities  
1 stars  
There was no camera table on the boat, just a cooler filled with fresh
water to drop camera into.  There was a rinse tank for cameras, only, on
shore, but nothing else.
Ratings and Overall Comments  1 (worst)- 5 (best):
5 stars
5 stars
Service and Attitude
1 stars
Environmental Sensitivity  
5 stars
Dive Operation
1 stars  
Shore Diving  
5 stars  
5 stars  

Overall Rating

Value for $$
3 stars    
4 stars   
5 stars    
We recently made a trip to Utila and stayed at Deep Blue Utila Resort.
First, let us say that the resort, itself, was great. Clean rooms, groomed
grounds, and great food. Beautiful beach, free shore diving and being with
friends we haven't seen since last August. We think that's where the good
parts end. 

Boy, how disappointing, to say the least. Let's start with their
"wonderful" dive master, Zab. It was right after our first dive,
on the first day, she saw something she didn't like. Some of the divers
were crowding in on a sea horse. Well, let me tell you...when we got back
on the boat , she started screeching and screaming at us, AND she used foul
language. Telling us we were killing thousands of little animals and that
by the end of the week, we were going to learn to dive in a group or else
she was throwing us all off the boat. She claimed it was HER reef and we
would dive it the way SHE wanted us to. Now, we are all in favor of diving
correctly and saving the reef and all of us were experienced divers. We
guess she doesn't know that there is a professional way of discussing
problems with her divers. All she knew was to start in with her tirade that
lasted several minutes. In all our years of diving, we have never been
talked to the way Zab talked to us. We were there with friends and we know
for sure that the 4 of us designated to the owner that she get none of the
tip that we designated for the dive masters and crew. The others were were
great, but none of them stood up to her about the way she was treating
paying guests. After that first dive, I was ready to get on a plane and go

Then, our dive light was stolen from the room. Our friends lost $500 worth
of pesos from their room. We did get our light back, but not before we were
told it was in there somewhere and we just couldn't find it. We tore the
room apart 5 times, and no dive light. I reported it, but "the
girls" knew nothing about it. Meanwhile, everytime we had the
opportunity to look for it in our room, it WASN'T there. We took everything
out of draws, looked under the bed about 5 times, looked through our empty
luggage, and it wasn't there. Finally, the owner sent "the girls"
to rummage through all our belongings, while we were diving. and what do ya
know?!?!? They claimed they found the light in one of the draws that we
must have emptied 5 times. We were really glad they rummaged through all my
belongings (cough, cough). I have just never heard of such a thing. We're
sure at other places, we've stayed, 'the girls' looked through our things,
but to be told that they were instructed to do this horrified us. The
bottom line was, the owner's common law wife told us it was in our room the
whole time.

All our friends had to do was report their pesos missing, luckily the
afternoon before we left, so they didn't get the 'must be in your room, you
just can't see it' treatment. When they got home and didn't find it in any
of their luggage, the owner sent them a check for $500. I am very glad they
were reimbursed, but not thrilled that our ability to find a silly light,
in our room, was called into question.

We would NEVER recommend any of our friends to go there. We were NOT happy
with the way we were treated. By the way, the owner said that no one was
ever robbed before and he didn't respond to our comment of didn't he think
it was more than a coincident that it happened in 2 different rooms, in the
same week?

To say the VERY least, we will never go to that resort, again, and for that
matter never go to Utila, again, either. No whale sharks seen and the rest
of the diving was so-so. Oh...did we say we both have about 350 Caribbean
dives under our belts? It's not like we're newbies. If you go and stay
there, good luck! Hope nothing like this happens to you!

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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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