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Dive Review of Beqa Lagoon Resort in
Fiji and Tuvalu/Beqa

December, 2008, an Instant Reader Report by Kent Roorda, CO, USA
Reviewer   (4 reports)
Report Number 4628
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Reporter and Travel
Dive Experience
Over 1000 dives
Where else diving
Carribbean, Micronesia, Indonesia, Coral Sea, New Guinea, South Pacific
Closest Airport
Getting There


Dive Conditions

Water Temp
82   to 84    Fahrenheit  
Wetsuit Thickness
Water Visibility
20   to 40    Feet  
Dive Policy
Dive own profile
Enforced diving restrictions  
Depth Limit 130'  
Nitrox Available?
What I saw
1 or 2 
Whale Sharks
1 or 2 
Ratings 1 (worst)- 5 (best):
  4 stars
Tropical Fish
4 stars  
Small Critters
  4 stars
Large Fish
1 stars  
Large Pelagics
  1 stars
Underwater Photography  1 (worst)- 5 (best):
Subject Matter
3 stars  
Boat Facilities
1 stars
Overall rating for UWP's  
2 stars  
Shore Facilities  
1 stars  
You must keep your camera equipment in your room when you are not diving.
When on the boat, the only place for a camera is a camera rinse tank.  No
one tells the divers NOT to rinse their masks in the camera tank, so doing
so is up to you if you  don't want defog and 'other mask debris' on your
camera equipment
Ratings and Overall Comments  1 (worst)- 5 (best):
4 stars
3 stars
Service and Attitude
2 stars
Environmental Sensitivity  
1 stars
Dive Operation
3 stars  
Shore Diving  
1 stars  
2 stars  

Overall Rating

Value for $$
3 stars    
3 stars   
3 stars    
The good: This trip was our 5th to BLR. They have fixed up the resort
grounds nicely and built nice new bures. When out diving, the dive masters
were great IN the water; keeping an eye on everyone and showing us lots of
neat stuff.
The 'not-so-great': Compared to previous trips, this trip was quite a
disappointment due to the poor service we received. At the resort, some of
the air-conditioners and hot water heaters did not work, and no one made an
attempt to fix them; even though the problems were reported numerous times.
 The food (particularly the evening meals) were just not up to par;
compared to what it used to be.  The dining room service (especially at the
evening meals) was bad, and came with an "I don't care" attitude.
Evening meals are supposed to be served at 7pm.(which is late enough in
itself!) However, never once was dinner ready at 7, and it was usually 8:30
to 9pm before dinner was served. The locals often provide (singing and
dancing) entertainment for the guests before OR after dinner. But, while we
were there, they showed no concern for us and continued their singing and
dancing into dinner time. When dinner was served, the wait staff acted like
lost souls. They often got different peoples' orders mixed up. They would
put water glasses on the table, but forget to put water on the table. If
then we asked for water, we might get it 15 minutes later, and only if we
asked for it a FEW more times.  Dinner (or any meal) was seldom ever served
with a smile, even though guests were polite and thanked them with a nice
Thank You (Vanaka). Needless to say, as 9pm rolled around, many people just
weren't in the mood to eat anymore, and, when the food was brought out some
of it was cold.  When we arrived at the resort, we were asked if anyone had
allergies or food preferences.  For those who did have any allergies, or
food preferences, even though they stated their preferences, they were
completely ignored and non-preferred food was served to them anyway. Next..
the Dive Operation:  First, the boats were pathetically slow and in
disrepair. Our boat was missing one of it's engines, so the crew asked the
passengers to sit on one side of the boat so that the boat wouldn't list
due to the missing engine. Top speed on the boats was hardly more than idle
speed for any other boat. Because of the slow speeds, the boats were only
going to dive sites that were close to the resort, as the nicer, and
further out dives sites simply took too long to go to and from.  On the
boats, service and help was minimal. Rather than keeping everyone's weights
with their gear, everyone's weights were all thrown into a pile at the back
of the boat every afternoon. Little or no mention to 'safety on the boats'
was made. Even though a guest had lost her finger on a swinging ladder at
BLR earlier in the year, absolutely NO mention was made to be careful with
the swinging ladders; particularly when there was more wave action. The
crew stated no preferred method for divers to get on or off of the boats.
It was pretty much a free-for-all. Last, but certainly not least, NO roll
call was taken before the boats left a dive site and headed back. The only
thing the crew did was to write down everyone's dive stats for the dive,
and that was often done after the boat was on it's way back to port!  Due
to the fact that the crew often ate meals and food on the boat, the
boat(and particlarly the cabin area of the boat) was infested with ants and
roaches. Finally, towards the end of the week, the cabin/bridge area of the
boat was soaked with insecticide.  Obviously, the crew did not think about,
or care what would happen if the boat was washed down, or if it simply
rained and washed all the insecticide into the  water! (Wouldn't it be
simpler and more environmentally conscious to simply hose down a boat and
keep it clean, rather than to allow it to get filthy and then treat the
problem with insecticide!?) In general, BLR seemed disorganized and without
guidance or management. Attitudes didn't seem as friendly or accomodating
as we had experienced on previous trips. After we got home and reported
these things to BLR, their attitude was that of 'being in denial' and
telling us that previous guests had not reported such bad service. They
also told us that 'they  would look into it', but, that was the last we
heard of them.  Bottom line, BLR is no longer a destination that our group
will return to.
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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