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Dive Review of Toucan Divers/Plaza Resort in

April, 2004, an Instant Reader Report by Ed Boyer, Texas, USA
Report Number 1066
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Reporter and Travel
Dive Experience
101-250 dives
Where else diving
Many sites in the Caribbean, east and west
Closest Airport
Getting There


Dive Conditions

windy, cloudy  
surge, noCurrents  
Water Temp
78   to 79    Fahrenheit  
Wetsuit Thickness
Water Visibility
60   to 70    Feet  
Dive Policy
Dive own profile
Enforced diving restrictions  
time limit to be back on board  
Nitrox Available?
What I saw
1 or 2 
Whale Sharks
1 or 2 
Ratings 1 (worst)- 5 (best):
  3 stars
Tropical Fish
4 stars  
Small Critters
  4 stars
Large Fish
1 stars  
Large Pelagics
  1 stars
Underwater Photography  1 (worst)- 5 (best):
Subject Matter
Boat Facilities
1 stars
Overall rating for UWP's  
1 stars  
Shore Facilities  
1 stars  
the boats had a small rinse tank.  On one trip a tank fell from the holder
in the railing onto a camera in the rinse tank at the stern.  I wouldn't
take a camera.
Ratings and Overall Comments  1 (worst)- 5 (best):
4 stars
3 stars
Service and Attitude
4 stars
Environmental Sensitivity  
Dive Operation
2 stars  
Shore Diving  
4 stars  

Overall Rating

Value for $$
2 stars   
4 stars    
Although the underwater sites were more than satisfactory, the dive crews
and operation left much to be desired.
The equipment room was small and poorly ventilated and crowding was the
norm when a boat returned and especially first thing in the morning when
all boats departed at the same time.  There was poor facility for hanging
wetsuits and the wet gear from the upper lockers drained into the lower
lockers.  You could leave nothing in the lockers you wanted to be kept
Although they had several boats, they crowded almost maximum capacity onto
one boat with only one captain and one divemaster no mater how many divers
of whatever level were on board.  Because divers were placed with different
divemasters each morning and afternoon there was a "start at the
beginning" situation each trip.
Although some of the divemasters were excellent, some appeared lazy and
uncareing.  On one trip the divemaster was told one person was a new diver
this year and his wife had gotten certified that week.  The response from
the divemaster was "be back on board in one hour".  Upon
returning from the dive trip I related to the head of the dive operation
what had transpired and he seemed to feel he could do nothing but keep the
divemaster out of the water for ONE day as punishment.
The boats all had a large engine cover in the center of the dive deck that
prevented 2/3 of the divers from passing, creating congestion when trying
to get into or out of the water.
Our night dive, with a dive instructor and his wife, was excellent.
Overall, the resort was extremely nice and above average in all respects. 
We did not eat there any so we can't rate the food.  The dive operation is
not to be recommended as highly and has some serious deficiencies but if
you get a package for your trip you are stuck with them for the duration.
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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