Main Menu
Join Undercurrent on Facebook

The Private, Exclusive Guide for Serious Divers Since 1975 | |
For Divers since 1975
The Private, Exclusive Guide for Serious Divers Since 1975
"Best of the Web: scuba tips no other
source dares to publish" -- Forbes
November 2013    Download the Entire Issue (PDF) Available to the Public Vol. 39, No. 11   RSS Feed for Undercurrent Issues
What's this?

Warranties: What to Look at, What to Ask

from the November, 2013 issue of Undercurrent   Subscribe Now

While warranties may be useful or not if your dive computer fails, you can protect yourself by using common sense and doing due diligence before buying. Attorney Lawrence Schnabel, who writes for Undercurrent frequently about legal issues, recommends these questions to ask (which apply to any type of dive gear):

Which competitive model gives the longest warranty? Does the warranty have a longer life on some computers, and a shorter life on others?

Is the seller of the dive computer an authorized dealer? If not, does this void the express warranty? If it does, is the seller giving you an equivalent express warranty?

If someone other than the manufacturer or authorized dealer services your computer , does this void any warranties? Does the express warranty require that you service the product regularly?

If you make a warranty claim, what are you entitled to -- refund, repair or replacement? If a manufacturer agrees to replace a defective computer, will it pro-rate the replacement? How long is the warranty on the replacement - is it a new term or just the amount of time left on the original product?

What is the procedure for getting warranty repairs? Who does them, and how long does it typically take?

How reputable, knowledgable and experienced is the dealer? Does he acknowledge his implied warranty obligations versus telling you that your sole remedy for defects is with the manufacturer?

I want to get all the stories! Tell me how I can become an Undercurrent Online Member and get online access to all the articles of Undercurrent as well as thousands of first hand reports on dive operations world-wide

Find in  

| Home | Online Members Area | My Account | Login | Join |
| Travel Index | Dive Resort & Liveaboard Reviews | Featured Reports | Recent Issues | Back Issues |
| Dive Gear Index | Health/Safety Index | Environment & Misc. Index | Seasonal Planner | Blogs | Free Articles | Book Picks | News |
| Special Offers | RSS | FAQ | About Us | Contact Us | Links |

Copyright © 1996-2024 Undercurrent (
3020 Bridgeway, Ste 102, Sausalito, Ca 94965
All rights reserved.