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August 2013    Download the Entire Issue (PDF) Vol. 28, No. 8   RSS Feed for Undercurrent Issues
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DEPP: Guilty of Insurance Fraud

how one of our subscribers helped shut the company down

from the August, 2013 issue of Undercurrent   Subscribe Now

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Once upon a time, the insurance company Dive Equipment Protection Plan (DEPP) was the darling of the dive community, insuring our cameras against flooding, our computers against loss overboard, and all our dive gear. But its claim-handling slowed, its payouts became lower, and its refusal to settle higher. We've written often about readers' issues in getting their claims settled, but this story may be coming to an end. The state of Kentucky, where DEPP is based, filed criminal charges last month against the company and its owners, Dixie and Deane Lehrmitt.

One of the people responsible for that action is Undercurrent subscriber Simon Marsh (Caterham, U.K), who has kept us informed of his whistle-blowing. Two years ago he filed a claim that never got paid, and the correspondence he got from DEPP was laughable, but Marsh didn't give up, and now his persistence is paying off. Here's his story:

"I suffered an equipment loss back in April 2011. I made a claim from Belize where I was working at the time. I didn't send the paperwork by courier, so DEPP claimed it 'didn't receive it'. I re-did the claim, got it notarized, and sent it by FedEx this time. Then the fun really started....


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