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February 2012    Download the Entire Issue (PDF) Available to the Public Vol. 27, No. 2   RSS Feed for Undercurrent Issues
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Two Letters to the Editors

from the February, 2012 issue of Undercurrent   Subscribe Now

Dear Ben,

Regarding your January article, "Scubapro kills its free 'parts for life' program," I am also a victim of what I consider a breach of contract by Scubapro. My regulators normally get serviced in September, but because of an October dive trip, I delayed until November to get them serviced. Because I went beyond the 13-month period, I was charged for parts. I have been a loyal Scubapro customer for 15 years, and own three regulator sets and three Air2s. Scubapro gave no written notice to its customers of this policy change, even though most of my regulators are registered.

Are there any plans to start a class action suit over this? As your article points out, we paid a premium for the free 'parts for life' warranty. How can they take it away without compensation?

- - Dave Bader (Norwood, NC)

* * *

Reading the article "Why You May Need Trip Insurance" and the insurance episode with Jonathan Blake, I want to say that because the agent and the airline were clearly at fault, he has one other recourse - - small claims court. No attorneys can be present, and the outcome is based on facts. If the defendants don't show up, a judgment will be filed so that plaintiffs can attach assets such as bank accounts, property, etc. Not a nice thing to have to do, but an alternative to being the "screwee."

- - Richard Schwartz (Laguna Hills, CA)

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