Main Menu
Join Undercurrent on Facebook

The Private, Exclusive Guide for Serious Divers Since 1975 | |
For Divers since 1975
The Private, Exclusive Guide for Serious Divers Since 1975
Join Undercurrent on Facebook
"Best of the Web: scuba tips no other
source dares to publish" -- Forbes
July 1997 Vol. 12, No. 7   RSS Feed for Undercurrent Issues
What's this?

Apology Accepted

from the July, 1997 issue of Undercurrent   Subscribe Now

I am the sales manager for Little Cayman Beach Resort, so you can imagine my reaction when I received your May issue with the "Diving with a Jerk" feature, which highlighted some very inappropriate behavior by one of our divemasters. We take great pride in doing things the right way, and it was disappointing to see our failure so well publicized.

I immediately called Kendall Botellio and spoke with her. She explained the situation and I agreed with her that it was not handled properly. She did tell me that everything else about the trip was outstanding and that they would like to return. Yesterday, her husband, Rich, confirmed that they will be returning with a group of 20 next July. We want your readers to know that we take our guests' comments seriously. We try to remedy their concerns as promptly as possible.

As a dive consumer myself, I value the information I obtain from In Depth/Undercurrent. As a sales manager, I value your articles because they help all of us to do a better job. Vickie Stilwell

St. Petersburg, Florida

I want to get all the stories! Tell me how I can become an Undercurrent Online Member and get online access to all the articles of Undercurrent as well as thousands of first hand reports on dive operations world-wide



NEW! Find in  

| Home | Online Members Area | My Account |
| Travel Index | Dive Gear Index | Health/Safety Index | Environment & Misc. Index | Seasonal Planner | Forums | Blogs | Free Articles | Book Picks | News |
| Dive Resort & Liveaboard Reviews | Featured Reports | Recent Issues | Back Issues | Login | Join | Special Offers | RSS | FAQ | About Us | Contact Us | Links |


Copyright © 1996-2016 Undercurrent (www.undercurrent.org)
3020 Bridgeway, Ste 102, Sausalito, Ca 94965
All rights reserved.

cd