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The most common problem is using the wrong case of the username and/or password, i.e. "scubaking" is not the same as "ScubaKing". You must enter these exactly as you registered them. If you don't remember, use our system below to retrieve them. If your email address is no longer the one we have in our records, see below.

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If, after submitting this form, you receive a response stating that your entry could not be found, it means your email address does not match what we have listed in our database. Try resubmitting this form using other email addresses that you may have used -- assuming those still work! If all else fails or your registered email address is no longer functional, email us with a description of your account and the approximate date you joined, and we'll get back to you as soon as possible with your username and password.



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