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Dive Review of World of Watersports in
Trinidad and Tobago/Tobago

December, 2007, an Instant Reader Report by Charles, tx, usa (1 report)
Report Number 3810
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Reporter and Travel
Dive Experience
51-100 dives
Where else diving
Hawaii, Curacao, Cozumel, Cancuun, Roatan
Closest Airport
Getting There


Dive Conditions

Water Temp
80   to 82    Fahrenheit  
Wetsuit Thickness
Water Visibility
10   to 20    Feet  
Dive Policy
Dive own profile
Enforced diving restrictions  
Nitrox Available?
What I saw
Whale Sharks
Ratings 1 (worst)- 5 (best):
  3 stars
Tropical Fish
3 stars  
Small Critters
  3 stars
Large Fish
3 stars  
Large Pelagics
  3 stars
Underwater Photography  1 (worst)- 5 (best):
Subject Matter
Boat Facilities
Overall rating for UWP's  
Shore Facilities  
Ratings and Overall Comments  1 (worst)- 5 (best):
3 stars
3 stars
Service and Attitude
3 stars
Environmental Sensitivity  
Dive Operation
3 stars  
Shore Diving  
3 stars  

Overall Rating

Value for $$
3 stars   
3 stars    
Divers Beware of Tobago Dive Operators!!

If you are planning to go to Tobago to dive, there are some dive shops that
should be avoided.

1.	The diveshop located at the Tobago Hilton advertising under the website

Note that both of these sites refer to the same company and management. The
first refers to their dive shop at the Tobago Hilton and the second refers
to their dive shop at Manta Lodge near Speyside. 

My wife and I recently vacationed in Tobago and visited the Hilton dive
shop on the evening of our first day on the island. We made arrangements to
dive the next day for one day only and paid $150.00 up font in cash.

That evening and the next morning at breakfast, we spoke to several other
divers at the Hilton who had horror stories about the World of Water
Sports. We were told that they have no boat dock for one of their boats. So
you must wade into the water and crawl into the boat. We were told that
they have no ladders on one of their boats. There is an opening on the side
and you flop in like a beached whale. One lady from England showed us
numerous bruises on her arms from beached whale re-entry attempts.  Two
other diving couples from the UK and from New Jersey told us that the
divemaster was the rudest divemaster they have ever experienced. On the
morning of our scheduled dive, we went to the dive shop early to discuss
what we had heard with the dive master.  The first thing she told us was
that the dive shop wasnt open yet and to go get a cup of coffee and come
back later. It was 0755. Posted open time is 0800. My wife ignored her
rude, arrogant, dismissal of us and proceeded to ask her questions about
the lack of a boat dock, a ladder, etc. She finally verified that this was

The rude dive master did state that we would not be allowed to go on the
best dive to Speyside because we would first need to go on a skill test
dive so they could evaluate our skills. This was to take place at an
undesirable dive site with seasonally limited visibility (murky water from
rainy season river run-off) with nothing interesting to see if you could
see. It would have been a waste of time, money and precious dive time. I
can understand and applaud their desire to make sure all divers are skilled
enough for the rough currents at Speyside, but they should have told us
that before they took our money so we would have the opportunity to explain
and document our skill level. My wife is a dive instructor with over 800
dives. I am advanced open water with 60 dives.

After hearing all of this, you can imagine that we were hesitant about
diving with them. We asked for our money back, but they refused, even
though they had not had to make any extra provisions to accommodate us and
the dive boats were not full. 

We discussed with the owners, but they had this arrogant and cavalier
attitude about it all. They are aware of the issues with their rude
divemaster, but they dismissed it by saying she has personality issues
because her ancestors were slaves on the island of Tobago. Well, none of
our ancestors ever owned slaves, so she should have at least been nice to
us. That is certainly the most creative excuse for horrible customer
service that Ive ever heard. 

All of these dive operations leverage their position to take advantage of
divers visiting from other countries.  Under the color of Company Policy,
they request payment in cash in advance and allow no refunds.  They say
that the reason that they need cash is because if you use a credit card,
you will have to pay a Value Added Tax of 16%.  However, I think the real
reason they want cash is so you wont be able to protest the charge on your
credit card bill should you wish to stop diving with them after you have
discovered what terrible service you  receive. It almost seemed like the
dive operators were trying to get the divers who had already paid to cancel
(by creating a bad diving experience), so they could pocket the money and
not have to take the boat out.

After talking with other divers, even the best dives on Tobago are not near
the caliber of other places like Roatan, Cozumel, Bonaire, Curacao, Belize,
etc.. Be aware that most of the Tobago dive shops dont seem to have access
to a boat dock. This means dragging your equipment from your hotel into the
dive van, driving to the location where the boat is moored to a buoy (30
minute to 90 minute ride), dragging your equipment to the beach, then
swimming with your equipment to boat, slinging your equipment up over the
side, and then crawling over the side into the boat. Once the dive is over,
you are returned to the mooring site. You have to pitch your equipment over
the side, then jump out of the boat and drag your stuff to shore, then back
to the van then back to your hotel. No fresh water shower, no rinse tanks,
no lockers, no towels, no hangers for your wetsuits.  If you take a towel
with you, youll get it wet when you swim out to the boat unless it is in a
waterproof container. Forget your non-underwater cameras and dry clothes.
Some of the surface intervals are held on the boat, so you get to roast in
the sun while you wait. When your hotel is on the south side of the island
and you dive the Speyside area, you get to take a 90 minute ride in a
cramped van over bad roads to get to the dive boat. 

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Other dive reports on World of Watersports

All Trinidad and Tobago Dive Reviews and Reports
Diving Guide to Trinidad and Tobago
Diving Reviews for All Dive Destinations

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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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