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Dive Review of Taveuni Ocean Sports/Nakia Resort in
Fiji and Tuvalu/Taveuni, Fiji

June, 2010, an Instant Reader Report by Julie Kelly, Waiyevo Taveuni, FJ (1 report)
Report Number 6145
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Reporter and Travel
Dive Experience
Over 1000 dives
Where else diving
Taveuni, Fiji Islands
Closest Airport
Getting There

		

Dive Conditions

Weather
 
Seas
 
Water Temp
  to    Fahrenheit  
Wetsuit Thickness
Water Visibility
  to    Feet  
 
Dive Policy
Dive own profile
?  
 
Enforced diving restrictions  
[Unspecified]  
Liveaboard?
no 
Nitrox Available?
no 
What I saw
Sharks
None 
Mantas
None 
Dolphins
None 
Whale Sharks
None 
Turtles
None 
Whales
None 
Ratings 1 (worst)- 5 (best):
Corals
  N/A
Tropical Fish
N/A  
Small Critters
  N/A
Large Fish
N/A  
Large Pelagics
  N/A
 
 
Underwater Photography  1 (worst)- 5 (best):
Subject Matter
N/A  
Boat Facilities
N/A
Overall rating for UWP's  
N/A  
Shore Facilities  
N/A  
Comments
[None]
Ratings and Overall Comments  1 (worst)- 5 (best):
Accommodations
N/A
Food
N/A
Service and Attitude
N/A
Environmental Sensitivity  
N/A
Dive Operation
N/A  
Shore Diving  
N/A  
Snorkeling
N/A  
 
 

Overall Rating

Value for $$
N/A    
Beginners
3 stars   
Advanced
3 stars    
Comments  
This post is in response to Norman Ross' report regarding Taveuni Ocean
Sports.  

As the owner and operator of our family-owned dive operation, Taveuni Ocean
Sports, safety is always our #1 priority.  Unfortunately, this diver has
left out most of the key safety-related facts in his review.

Taveuni diving is considered intermediate to advanced with some of the
strongest currents in the South Pacific and has no recompression
chamber--the closest is in Suva.  

This diver was in his mid 70s with a chronic injury to one of his legs. 
During my dive briefing on the morning of our first dive, I discovered that
this diver had been bent within the last year.  He had not mentioned
decompression sickness prior to our briefing.  Not only had he been bent
but treatment in Belize had been delayed before he was put in the
chamber--an additional and significant risk factor.  When asked whether he
had any type of written medical clearance or advice from a hyperbaric
doctor to continue diving activities, he replied no.  When asked what
type of decompression sickness he had suffered fromType I, II, or IIIall
of which can have substantially different repercussions, he claimed not to
know. 

Taveuni Ocean Sports follows PADI standards as well as standards and
guidelines set forth by DAN, the leading world-wide authority on
decompression sickness.  I informed the diver that, for his own safety, we
would need to call DAN and speak with a hyperbaric doctor to find out the
recommendations for this situation.  The doctor I spoke with at DAN was
very surprised that this diver was planning to resume diving without
getting a clearance or any recommendations.  Based upon the divers age and
the strength of the currents on Taveuni (considered strenuous diving which
can contribute to decompression sickness), the hyperbaric doctor
recommended that he dive no deeper than 60 feet for 20 minutes with
adequate hydration and thermal protection.  Just to clarify, the 
restrictions imposed on this diver came from DAN, not Taveuni Ocean Sports.
 

After receiving the advice from the hyperbaric doctor, the diver became
extremely upset and said he wanted to leave immediately.  I gave him a full
refund for diving and, after spending 3 hours on the phone changing flights
for him and his wife, we got them on the next available flight back to the
US. 

We gave the diver very clear choices: he could dive to 60 feet for 20
minutes, per DAN recommendations, or he could get a clearance letter from a
hyperbaric doctor and resume unrestricted diving.  He chose to do neither,
but instead to leave.  

Nakia Resort & Dive informs prospective guests of our cancellation and
refund policy in our first e-mail response.  Like all resorts on Taveuni,
we dont offer cash refunds for on-the-spot cancellations.  Instead, we
will re-schedule the booking at no additional cost to the guest for one
year.  Despite this policy, we wanted to be more than fair in this
instance, so we refunded all diving and meal costs.  

In my 13 years as a dive instructor, I have never been treated in such a
rude and dismissive way by a diver or a guest.  Unfortunately, I couldnt
please this diver and I assumed he would write a bad review.   But I would
not change my response to this situation.  Reviews are trivial compared to
someones life and safety.   Thanks for reading my response to this
regrettable situation.  

On a sidenote, much to Norman's dismay, we are a very reputable dive resort
who has an 8 page article in Scuba Diver magazine this month.

Julie Kelly, Taveuni Ocean Sports  
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.


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