Main Menu
Join Undercurrent on Facebook

The Private, Exclusive Guide for Serious Divers Since 1975 | |
For Divers since 1975
The Private, Exclusive Guide for Serious Divers Since 1975
Join Undercurrent on Facebook
"Best of the Web: scuba tips no other
source dares to publish" -- Forbes
March 2009    Download the Entire Issue (PDF) Available to the Public Vol. 24, No. 3   RSS Feed for Undercurrent Issues
What's this?

Thumbs Up: Divetech, Grand Cayman

from the March, 2009 issue of Undercurrent   Subscribe Now

Thumbs Up: Divetech, Grand CaymanSubscriber Mark Thorne (Raleigh, NC) posted his reader report about Divetech in Grand Cayman and we featured his comments in our article last month how about some dive operations, Divetech included, dont always treat paying customers with proper respect. Thorne later contacted us and said that Divetech had been in touch with him.

A few weeks after I posted my comments about Divetech in the online Reader Reports section, I received a professional, respectful e-mail from owner Nancy Easterbrook. The gist of it was an apology that my experience there was not up to par. She added that everyone got the message, she took this information very seriously and it would not happen again. I was impressed with Easterbrooks quick response, and it made me feel better about her operation. And for that, Divetech deserves a big thumbs up.

So Mark, well add these comments to your report, both online and in the upcoming Chapbook. And a word to other divers: If you post a report online and want to make a significant modification later, let us know. Subscribers and online members can post reports by going to Undercurrent and clicking on Submit a Reader Report.

PS: Mark said, I never communicated with Divetech managers before posting my less than positive comments. Thus, I did not give them an opportunity to comment or act on my experience. In the future, I feel I owe it to any dive operation I use to at least try to make it right before I post words that make an impact on their livelihood.

I want to get all the stories! Tell me how I can become an Undercurrent Online Member and get online access to all the articles of Undercurrent as well as thousands of first hand reports on dive operations world-wide



NEW! Find in  

| Home | Online Members Area | My Account |
| Travel Index | Dive Gear Index | Health/Safety Index | Environment & Misc. Index | Seasonal Planner | Forums | Blogs | Free Articles | Book Picks | News |
| Dive Resort & Liveaboard Reviews | Featured Reports | Recent Issues | Back Issues | Login | Join | Special Offers | RSS | FAQ | About Us | Contact Us | Links |


Copyright © 1996-2016 Undercurrent (www.undercurrent.org)
3020 Bridgeway, Ste 102, Sausalito, Ca 94965
All rights reserved.

fc