Instant Reader Report
on Baskin in the Sun / Prospect Reef in
Virgin Islands / Tortola on
2002/07
by
Paul Martin , NC, USA
Report Number 020730202104435

 Throughout the Caribbean, Mexico, Keys 

Dive Conditions

None of the dive sites were deeper than 90 feet. Dive buddies were allowed
to split off from the group. No solo diving allowed.  

The photo shop in the marina is outstanding. Jim is very helpful and has
the latest in digital equipment to demo. He'll download your images on his
computer and burn a CD for you if your storage device gets full.  

Overall Rating

Prospect Reef Resort has seen better days.  I took a list of 13 problems
with our room to the manager (including problems with the air
conditioning, shower, sink, toilet, refrigerator, closets, ceiling caving
in, etc.)and was told we couldn't change rooms although the hotel appeared
to have many vacancies. Many of the problems were left unresolved by
check-out one week later. The grounds are nice and the on-site restaurant
(Callaloo) was excellent, although pricey. If I ever return to Tortola,
I'd stay at Long Bay Beach Resort, despite the 25 minute shuttle to the
dive boat.

Baskin in the Sun Dive Operation was advertised as "super service,
you never carry a tank or gear". The guy who wrote that must not be a
diver. The tanks are on the boat (72's, altho you could request 80's)...you
set up your gear.  Nearly half of the tanks were low fills - the staff
didn't check them...even after many complaints. It was up to the diver to
check the tanks he planned to use for the day. No one was there to help
you out of the water or to change tanks between dives. The staff was
extremely cordial and enthusiastic about diving, but just not very
helpful. The boat left Tortola and picked up passengers at Peter Island.
Sometimes we would wait there for 45 minutes. It seemed that the schedule
was for the convenience of the dive operators and not the customers. The
wreck diving was great, and the coral very health and vibrant. This could
be one heck of a dive destination with a little effort directed at
customer service. 

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